Check-in best practices
You will find here all the required information for you to properly plan your arrival to our resort. From installation schedules to ongoing sanitary measures to respect.
Your stay, your way
Enjoy your ultra-modern, fully equipped suite. Find here our guide to know how to use our utilities, installations and services.
Departure day
All you need to know to handle it well. Also important information for your post-stay needs from invoicing to lost and found.
A foodie destination
At one of our restaurant or to your suite, we have a lot to offer
Each of our menus offer a unique experience and our exceptional wine list will please any oenophile. Plan now your perfect gourmet experience.
Hurry! Places are limited.
Can I arrive before 4pm?
We recommend to arrive at 2:30pm at the earliest. You will be able to enjoy our thermal experience and outdoor activities before we hand out the keys.*
is the vaccination passport required ?
The vaccination passport is no longer required to access non-essential services since March 12th, 2022
do i have to reserve at the restaurant ?
Absolutely! Our restaurants have limited places and we recommend you to make your restaurant reservation as soon as your stay is confirmed.
can i reserve activity equipment ?
First arrived, first served! We do not accept reservations in advance. Visit our activity section for more details.
is a reservation required at lido thermal?
Access to our thermal experience is exclusive to our guest during their stay. We do not take reservation to guarantee specific time slots.
Are pets allowed on the resort?
Only certified service pets are tolerated on site.
*(COVID-19) Access to Lido Thermal is not guaranteed. Full or partial access to the Lido Thermal spa facilities, including our gym, locker room and saunas, will depend on government directives in effect at the time of your stay. Exceptional health measures will be taken to comply with current best practices.
Need additional help?
You couldn’t find the answer to a specific question you have?