Estérel Resort

General terms and conditions

Laurentides, Québec

Reservation and use policies for our packages

The terms and conditions listed on this page are applicable to all packages offered at Estérel Resort. Other specific conditions are mentioned on the page of each package.

Accordion Content

The 3.5% lodging tax, $29 lodging fee per night, GST and QST are not included in the introductory rate displayed.

The introductory rate displayed on our sites is based on double occupancy in a standard suite and corresponds to the best rate available over a given period. Upgrade fees to access superior suites as well as validity supplements may apply depending on availability.

Upon arrival, the balance due on your reservation and a $350 security deposit will be required.

All inclusions not consumed during your stay will not be refunded.


Offer valid for two people from November 1, 2023 to July 6, 2024, subject to availability, except on December 31. If your gift package does not include the VALID AT ALL TIMES option, it is valid only from Sunday to Thursday, a supplement of $99 (+ tx) per night is applicable for a Friday, Saturday, Sunday on holiday weekend, as well as from December 22, 2023 to January 6, 2024, and from March 1 to 9, 2024. Inclusions not used during the stay will not be reimbursed. When not available, the hour of outdoor activity is exchanged for one drink per person at the bar of the sommelier’s choice. The $50 Boutique Lido discount is applicable on a purchase of $150 or more (before taxes) Reservations are required for dinner at the restaurant.


Reservations are required for a treatment at Amerispa. The $25 discounts given at the time of your stay are valid at all Amerispa and Moment Spa centers in Quebec and do not have to be used at Estérel Resort. They are applicable on a treatment or product valued at $100 or more (before taxes). Exclusion : on holidays, from December 22, 2023 to January 7, 2024 and from March 1 to March 10, 2024..


An activation period of 7 days after the date of purchase is required for this gift package to be accepted as a method of payment. This gift package is valid until July 6, 2024, at which time it will be converted into a nominal (monetary) value of the purchase amount, valid on Estérel Resort services. Not combinable, not redeemable for cash, not refundable and not applicable to groups. Reservations required. The purchase does not guarantee availability at the resort, whether for suite types, Amerispa treatments or places at our restaurants.


If you book the offer directly online or with one of our agents, without first purchasing the gift package, note that the prepayment, which corresponds to the total cost of the stay, is non-refundable.

For stays valid from Sunday to Thursday, a supplement of $99 before taxes per night is applicable for all Fridays and Saturdays. The surcharge also applies to all Sundays and holiday weekends.


After the package expiration date, the offer and its inclusions will expire and cannot be associated with any reservation. The amount paid (face value) will be converted into a gift card that can be applied to valid products and services at Estérel Resort.


Promotions cannot be combined with other offers. Only one discount can be applied at any time.


Packages are not redeemable for cash or refundable and are not valid for group reservations.

The gift card cannot be used immediately as a form of payment at the resort. A period of 7 days after the date of purchase is required before it is valid as a form of payment on site.

Our gift cards are available for purchase online. Purchases over $250 cannot be processed remotely by our agents.

Payment can be made by Visa, Master Card, American Express or by direct payment. The card used must be presented upon arrival, along with an ID card that identifies the cardholder.

The Lido Thermal Nordic spa may be closed without notice. Spa access is non-exchangeable, non-cashable and non-refundable.

Purchase does not guarantee availability at the resort for Amerispa treatments, access to the Lido boutique or seating at our restaurants.

We invite you to visit our frequently asked questions for more information about booking and planning your stay with us.